Vibrant Communication Starter Kit

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‘Understanding People’s Motivations’ fridge printout

  • Think clearly about the event in your life that's causing you to wonder 'why!' or 'Why the hell!'. See if you can describe whatever it is in less than 40 words.

    Open the printout, and holding the idea in your mind "Why are they doing this?" swiftly scan - don't read - the words and see what 'jumps out'. Use your whole body in determining the depth of the truth of what's jumping out for you. This could be a sensation of 'landing', 'clicking into place' or your body might soften or offer you a 'sense of knowing'. You might 'just know'.

    Once you have this knowing, feel your bum firmly seated on a comfortable chair and with both feet on the ground, let your shoulders relax and breathe deeply for 10 breaths. Just allow yourself to rest easily in this knowing. Take your time here, allowing whatever happens to happen. Trust your body; trust yourself. Let thoughts come and go. Give space to any feelings. Watch what happens in yourself. Afterwards, gently return to what you were doing prior, or re-run the process again. Experiment with your experience.

‘Speaking to be Heard’ worksheet

  • In mindful or nonviolent communication, feelings are the second element (after observations) that helps us express ourselves fully, in a way that people can more easily hear. It is important to notice that in everyday language people often use the word “feel” without actually expressing a feeling. If we use such words in a dialogue, there is a great risk that the other person starts defending themselves or that we lose self-connection and thus connection with them.

    So, in Nonviolent Communication there is a distinction between words that describe our feelings and words that describe our thoughts, interpretations, judgements and projections. In the printout you can find words that pretend to be feelings, but are actually our interpretation of what we think someone is doing to us. Consider becoming aware of these and substituting them.

    So, think of a topic you're really wanting to be heard by someone over. Have a clear idea of 6 sentences that you'd like to say. Notice any of the words from this list that are in your mind, and consider asking yourself: "How do I feel when I think that he/she is doing it to me"? Use the basic big five as initial guidance where its helpful: mad, sad, glad, scared or disgusted.

‘Listening that Connects’ process pdf

  • This printout has a left column whose instructions can be followed for “Clearly expressing how you are without blaming or criticizing“, and a right column, used for ‘listening that connects’, or “Empathically receiving how someone is without hearing blame or criticism“. Double powered!

    Follow the flow of the column downwards through each of the points. The first 3 points can even be done silently, and even without anyone else present. If you include the 4th point, this adds an ‘action’ or ‘request’ step for when you’re in dialogue with someone.